SHIPPING & RETURNS
Shipping is on us for all orders in Canada over $150, and in the U.S. on orders over $175CDN. For all other orders, shipping is calculated at checkout.
Items will be shipped through Canada Post within 7 business days of your order.
If you are not delighted with your order, you can return unused and unopened items within 30 days of your purchase for a full refund, less shipping/return costs.
Any damaged goods will be replaced on us. Please send photos of the product and packaging and we’ll send you a new item to replace it.
To begin processing your return contact us at firstname.lastname@example.org.
Note: Consumable items including honey are final sale and cannot be returned.
Customs & Duties
Bilston Creek Farm is not responsible for any duties, customs fees or delays on international orders. Please be aware that cross-border fees may occur.